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Conflict Management & Communication Skills (Partner Webinar)

Jul. 14, 2021 2pm-4:30pm EDT


This event is offered in partnership with the Minnesota Council of Nonprofits (MCN).

Optimal conflict management includes the ability to address disagreements and tensions early, directly, and with dignity, professionalism, and respect. Unfortunately, workplace conflict too often saps morale, diverts energy, and causes staff to look for other employment. Even worse, it prevents organizations from harnessing different opinions and ideas that are critical to effective problem-solving, workplace improvements, and organizational growth. Many have been disappointed that remote work and virtual environments have not magically eliminated workplace conflict. After a tense interaction, staff often dread seeing each other and begin practicing avoidance. There is a better way.

During this training, participants will learn, observe, and discuss:
  • Conflict management styles 
  • Upholding values to treat coworkers and clients with kindness, dignity, and respect 
  • How to maintain strong working relationships during conflict and difficult conversations 
  • Strategies to improve communication during difficult conversations 
  • Role modeling how to handle difficult situations with coworkers
About the Presenter
Owner and principal consultant Rebecca (Becky) Schueller has three decades of experience working with national, urban and rural nonprofits, community groups, tribal organizations and small businesses. In addition to 30+ years of management and leadership experience, Becky has served multiple community agencies in Chicago and the Bemidji area in Board, committee, and consultant and training roles. She served as the primary staff member and resource development lead at three organizations for more than 25 years. Becky has trained 700 nonprofit, tribal, county, and school staff in the past three years. She worked her way through college as an administrative assistant and receptionist.

Cost + Registration
  • MANP members save $20!
  • $45 MANP members / $65 nonmembers - Enter code NCN when registering for discount
  • Register Here - Don't forget to enter the promo code!
Event Details 
This event will have AI captions via Zoom’s transcription function. Please note that these captions are automatically generated by the computer software and may not always accurately transcribe what is said. If you need professional captioning, or have another accessibility accommodation, please email MCN’s program assistant with your request at least two weeks prior to the start of the event. Although we will attempt to meet all accessibility requests, late request may not be fulfilled.

Please email MCN’s program assistant with questions about registration and/or webinar content at kmccaffery@minnesotanonprofits.org.

Location + Directions

Location: Your Desk! - Interactive Webinar
Address and Directions
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